In today’s business environment, it’s essential to be able to stay in control wherever you are. The Smart Office service is a customisable virtual office service package designed to give you the ultimate peace of mind. Thanks to a choice of virtual tools, you can now manage every aspect of your business anywhere in the world.
Being away from the office doesn’t have to mean being out of contact. The Smart Office’s VoIP facility allows you to make and receive calls to and from your local number using any mobile device. With nothing more than a good internet connection, you never have to miss a call from client again.
Hassle-Free Call Management
Your time is too precious to be spent worrying about call agents and call centre technology. Thanks to the Smart Office’s hosted call centre that time can now be better spent. From cloud-based software and auto-agents, to the voiceover recording for on hold, we manage the calls so you can manage your business. If your business owns multiple sites, we recommend our highly secure broadband and ethernet circuits for the best quality.
Have all your calls automated easily and sent to the right person without having to pay for a switchboard operator. With an Interactive Voice Response, you’ll be able to automate the process, ensuring that your customers get to the right agent quickly.
Your staff should be able to communicate with each other even from home or abroad. Using Business mobile, employees can now interact and collaborate easily with instant messaging, presence and video calling via the Smart Office portal.
Why worry about your telecommunication problems. Every business we work with is part of our Service Assurance portal. We have access 24/7, managing the quality of our services so that you can focus on your business.
We want you to use Smart Office with the knowledge that your calls are secure. That’s why we use Broadband and Ethernet circuits, that provide a reliable and secure connection. When calls go wrong, Business Continuity and disaster recovery options like call rerouting get your communication back up and running.